FAQ

Contact Us - All Departments
For General Inquiries, and to reach our Customer Concierge team for support: Toll Free: (800) 921-4991 Local: (702) 978-7807 Email: concierge@awolacadem...
Mon, 25 Mar, 2019 at 2:07 PM
Getting Started
After you have purchased an AWOL program, you will need to register at app.awolacademy.com in order to create your account.  Here, you will be able to estab...
Mon, 25 Mar, 2019 at 2:09 PM
Password Reset
To reset/recover your password, please follow this link:  https://app.awolacademy.com/recover  This will send you an email which will allow you to reset you...
Mon, 25 Mar, 2019 at 2:04 PM
Forgot Username or Email Address
If you forgot your username or the email address used to login to back office, you can contact our Customer Concierge team by emailing concierge@awolacademy....
Mon, 25 Mar, 2019 at 2:05 PM
Payment Options
We gladly accept payments made with a Visa or MasterCard credit or debit card, or Discover and American Express credit cards.  All credit card payments are m...
Mon, 25 Mar, 2019 at 2:11 PM
Refunds
AWOL has a 14-day no questions asked refund policy on its training products. We stand by this refund policy, however, if you do have input that you'd l...
Mon, 25 Mar, 2019 at 4:16 PM
Additional Costs and Fees
Other costs that could be incurred for achieving your goals or operating your business (for web pages, etc.) will depend on you. This will be addressed more ...
Mon, 25 Mar, 2019 at 4:18 PM
Affiliate Payout Setup & Contact Information
To set up your account to receive affiliate commissions, please go to: https://drive.google.com/file/d/1Hj-hgXcg1cMmaGboClN0mOJaSy_FV2HW/view?usp=sharing  ...
Mon, 25 Mar, 2019 at 4:20 PM
Third Party Applications
AWOL's training covers third party applications.  Being that these applications belong to other companies, our Concierge Team is unable to assist you wi...
Mon, 25 Mar, 2019 at 4:22 PM
Recommended Reading
If you have some extra time before your coaching call or would like to see our recommended reading list, log in to your account and at the home page, you wil...
Mon, 25 Mar, 2019 at 4:23 PM